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Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I really enjoyed my stay 10/10!!!
Business response:
Dear W, Thank you for sharing your feedback! We’re thrilled to hear that your visit to Extended Stay America was such a positive experience. Knowing you enjoyed your time with us is lovely, and we look forward to welcoming you back for another fantastic stay.Sincerely,Hotel Management
Staff waa really nice and the room was clean. The bed was comfortable.
Bathroom curtain rod - horrible That bathroom needs lots of work. Curtain rod was not properly on. Whole bathroom kept getting wet. Curtain couldnt close at all. Water pressure was like barely there. Was hoping to use this extended stay but will be going to another one.
Business response:
Dear Guest, Thank you for your feedback. We apologize for any inconvenience you experienced with the bathroom amenities. We are reviewing these issues to ensure they are addressed promptly. Your comments are valuable in helping us improve our services. We hope to have the opportunity to provide a better experience in the future. Thank you for bringing this to our attention.Sincerely,Hotel Management
Property was dated and worn out. Staff was great and so was the location.
Business response:
Dear Robert, Thank you for your feedback. We’re glad to hear you found our staff and location to be great, but we apologize that the condition of the property did not meet your expectations. We understand the importance of maintaining a fresh and comfortable environment, and we’re working on updates to improve the overall appearance and quality of our facilities. Your comments are valuable to us, and we hope to provide a more enjoyable experience on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 3.1 star rating with 1,901 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is open now. It will close at 6:00 p.m.