This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great Place met all of our needs Clean and comfortable
Business response:
Dear Maria, Thank you for your positive feedback about your recent experience at Extended Stay America. We are delighted that we met all your needs and provided a clean and comfortable stay. It's our pleasure to ensure our guests' satisfaction. We look forward to welcoming you back for another enjoyable staSincerely,Hotel Management
Nice place as you would expect
Too tiny for 4 The room seemed tired. One badly stained sheet. Pullout sleeper was tiny and the advertised room for 4 was really only good for 3.
Business response:
Dear David, We apologize for the condition of your room and any inconvenience caused by the linens and the size of the pullout sleeper. Ensuring a comfortable stay for our guests is our priority, and we regret if we fell short of your expectations in this regard. Your feedback is valuable, and we will address these issues promptly to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely,Hotel M... read more
It's an older property so it's a little run down, but it served it's purpose.
Business response:
Dear Nels, Thank you for choosing Extended Stay America. We're glad to hear that our property served its purpose for your stay. While we strive to maintain our facilities, we appreciate your understanding of the challenges posed by our property's condition. Your feedback is valuable to us, and we look forward to welcoming you back for another positive experience.Sincerely,Hotel Management
Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,063 reviews.
Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open at 9:00 a.m.