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Extended Stay America - Nashville - Franklin - Cool Springs

4.1
  • Hotels
  • Franklin, TN

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

680 Bakers Bridge Ave., Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,063 reviews
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Holly's profile image
11 months ago
Reynier's profile image
Reynier 
11 months ago
Maria's profile image
11 months ago

Great Place met all of our needs Clean and comfortable 

Business response:

Dear Maria, Thank you for your positive feedback about your recent experience at Extended Stay America. We are delighted that we met all your needs and provided a clean and comfortable stay. It's our pleasure to ensure our guests' satisfaction. We look forward to welcoming you back for another enjoyable staSincerely,Hotel Management 

Rebecca's profile image
Rebecca 
a year ago
Charlene's profile image
Charlene 
a year ago
Charles's profile image
Charles 
a year ago

Nice place as you would expect 

David's profile image
a year ago

Too tiny for 4 The room seemed tired. One badly stained sheet. Pullout sleeper was tiny and the advertised room for 4 was really only good for 3. 

Business response:

Dear David, We apologize for the condition of your room and any inconvenience caused by the linens and the size of the pullout sleeper. Ensuring a comfortable stay for our guests is our priority, and we regret if we fell short of your expectations in this regard. Your feedback is valuable, and we will address these issues promptly to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely,Hotel M... read more

Catherine's profile image
Catherine 
a year ago
Nels's profile image
a year ago

It's an older property so it's a little run down, but it served it's purpose. 

Business response:

Dear Nels, Thank you for choosing Extended Stay America. We're glad to hear that our property served its purpose for your stay. While we strive to maintain our facilities, we appreciate your understanding of the challenges posed by our property's condition. Your feedback is valuable to us, and we look forward to welcoming you back for another positive experience.Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs

How is Extended Stay America - Nashville - Franklin - Cool Springs rated?

Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,063 reviews. 

When is Extended Stay America - Nashville - Franklin - Cool Springs open?

Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open at 9:00 a.m.