This profile has been claimed by the business owner or representative.
Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No hot breakfast
Business response:
Dear Guest, Thank you for sharing your feedback. We understand that a hot breakfast would have been preferred, and we regret that our grab-and-go breakfast did not meet your expectations. We aim to provide a convenient and satisfying start to your day with our current offerings, and your input is essential as we continually review and enhance our services. We appreciate your understanding and hope to have the opportunity to serve you again for a more enjoyable experience.Sincerely,Hotel Management
Franklin TN The room was nice, no frills. Exactly what I needed for one night!
Business response:
Thank you, William! It’s great to hear your stay at Extended Stay America met your needs perfectly. We’re glad the room provided just what you were looking for, and we hope to welcome you again whenever your travels bring you back to Franklin.Sincerely,Hotel Management
It was great
Nice place
Business response:
Dear Glenn, Thank you for your kind words about Extended Stay America. We're glad you had a pleasant experience and appreciate you taking the time to share your thoughts. We look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel Management
Buckeye fan! My stay was great and the manager was greater!!
Very comfortable
Business response:
Dear Alicia, Thank you for being our guest at Extended Stay America. Our team is committed to providing a welcoming and comfortable stay to each guest, so we are thrilled this was your experience. We loved accommodating you and hope to welcome you back soon.Sincerely,Hotel Management
TV remote MIA Not totally a bad experience, however attention to details would've went a long way when preparing a room for guests. Got in my first room and bathroom light wasn't working at all. My question is how do you miss that?! Then as I look for the remote to turn on the TV I realize it's nowhere in the room. I go to call the front desk and the phone doesn't work either. I use my cell to call the front desk to ask for a remote and no answer. So I call the 1-800 number and finally get someone to contact the property. Af... read more
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 3 star rating with 1,930 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is open now. It will close at 6:00 p.m.