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680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Property was dated and worn out. Staff was great and so was the location.
Business response:
Dear Robert, Thank you for your feedback. We’re glad to hear you found our staff and location to be great, but we apologize that the condition of the property did not meet your expectations. We understand the importance of maintaining a fresh and comfortable environment, and we’re working on updates to improve the overall appearance and quality of our facilities. Your comments are valuable to us, and we hope to provide a more enjoyable experience on your next visit.Sincerely,Hotel Management
Just right stay! Got there early, no problem. Got checked in and got to our room and got settled. The ready for concert Day 1. Our stay was restful and fun. The Grab and Go Breakfast was fine! Coffee was amazing and everything fresh.
Business response:
Dear Candace, Thank you for sharing your experience. We're pleased to hear that the early check-in was convenient and that you found the coffee exceptional. It's great to know that the Grab and Go Breakfast met your needs and that your stay was both restful and enjoyable. We hope your concert went well and look forward to welcoming you back.Sincerely,Hotel Management
Well mannered, Always smiling, and felt very welcoming and safe
Extended Stay America - Nashville - Franklin - Cool Springs has a 3.1 star rating with 1,912 reviews.
Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open at 9:00 a.m.