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Extended Stay America - Nashville - Franklin - Cool Springs

4.1
  • Hotels
  • Franklin, TN

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

680 Bakers Bridge Ave., Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,009 reviews
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Cassie's profile image
Cassie 
2 years ago
Alexandra's profile image
Alexandra 
2 years ago
Marvin's profile image
Marvin 
2 years ago
John's profile image
2 years ago

One thing wrong ... the toilet seat was loose, only one bolt holding it on 

Anonymous's profile image
Anonymous 
2 years ago
Anthony's profile image
Anthony 
2 years ago

Clean, reasonable priced stay This is a decent place to stay. It was clean and the staff were friendly. 

Business response:

Dear Anthony, please accept our gratitude for taking the time to post such wonderful feedback about your stay at Extended Stay America. It is nice to read that our hotel and friendly staff worked well for you and made your time with us even more memorable. We hope you are already planning another visit our way. Sincerely, Hotel Management 

Kim's profile image
2 years ago

It was fine. Only thing I didn’t like was being on the backside upstairs. Front desk was excellent! 

Business response:

Kim, thank you for visiting Extended Stay America and sharing your feedback. We are glad to know that you enjoyed your stay and were impressed with our courteous staff. It was a pleasure serving you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
2 years ago

Top notch staff and comfy room The hotel was beautiful although I was unsure where the actual check in area was due to construction and the restaurant areas in the front. Beautiful and comfortable rooms and superior service. The front desk staff was some of the best I’ve ever experienced. Just friendly and offered information without rushing through the process. 

Anonymous's profile image
Anonymous 
2 years ago

No frills Most reasonable price in the area. Plenty of options to dine. Good thing since this is considered an extended stay, you'll need to bring everything you would need to do so. And the free breakfast is prepackaged muffins. Bare bones place. 

Business response:

Thank you for taking the time to review your stay with us. We are glad you had a pleasant stay overall and that we were able to meet most of your expectations at a great price. However, we apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Kitchenware for your suite... read more

Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs

How is Extended Stay America - Nashville - Franklin - Cool Springs rated?

Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,009 reviews. 

When is Extended Stay America - Nashville - Franklin - Cool Springs open?

Extended Stay America - Nashville - Franklin - Cool Springs is open now. It will close at 6:00 p.m.