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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We love staying here! Staff is always helpful and courteous. The internet has been their only bug since 2020; it never works or works at snail like speed. The rooms are always clean, warm or cold depending on how you need them to be; plenty of appliances, dish racks, pans- whatever you need they will provide. Carlos the manager runs a great staff!
Business response:
Dear Cristobal, Thank you for the positive review and for recognizing our hotel. We are delighted to know how much you enjoyed our clean accommodation and the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back.Sincerely,Hotel Management
Happy Great room great location
Rooms need to be updated. Otherwise it is a convenient location.
Business response:
Dear Mohammad, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels especially our convenient location, but we are sorry you felt our our accommodations needed updating. We are sorry for the inconvenience you faced and thank you for your patience. We will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely, Hotel Management
Overall experience was great, I will stay here when I return back to New York
Business response:
Dear Kariimah, Thank you for taking the time to share about your stay. We are pleased you had an overall great experience here. It is always nice to receive positive comments from our guests. We continually strive to advance our services and appreciate your valuable feedback. It is always a joy to see our guests are excited about returning; we are looking forward to it. Thank you again, and safe travels.Sincerely,Hotel Management
I love the property and enjoy staying here often times.... my only dislike is the $20 overnight parking fee. That is absolutely insane, for a hotel in a empty area.... but no street parking. This is just another way for the hotel to squeeze more money from us.
Business response:
Dear Donald, Thank you for giving us a generous rating. At Extended Stay America, we take pride in offering top-notch service and amenities that cater to the needs of every traveler. However, we are sorry for not meeting your expectations regarding the parking fee, and we will address it appropriately with our leadership team. We value your business and look forward to serving you again in the near future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 3.6 star rating with 2,439 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.