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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was better than I expected. They had on sight parking and Yes, I had to pay for it, but it's NewYork so it's expected. The property provided things like cups plates, bowls pots, so I was able to cook during my stay (no charge) making it a lot more convenient for me. The only semi-negative comment I have was that sometimes it was hard to reach someone at the front desk but it wasn't too bad overall 8.5 out of 10 for this property.
Business response:
Dear Akire, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite, fully equipped kitchen, and friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share with them. We are delighted we were able to provide a comfortable and relaxing parking space for you. We hope to see you again soon!Sincerely,Hotel Management
bad breakfast；parking available，but not free
Business response:
Dear Lingyun, We appreciate you being our guest and leaving valuable comments. We know how important it is to start your day with a good breakfast and have a place with excellent facilities. Therefore, we apologize for your disappointment with our complimentary breakfast and the parking lot. We will certainly pass along your feedback to the appropriate team leaders, as we are always grateful to hear how we can improve a guest's experience. Thank you again for your feedback, and we look forward to welcoming you back again. Si... read more
The front desk staff was unresponsive and rude. Also, you should NOT be charging $20 per night for parking when you are already charging $355 per night! Thats not cool!
Business response:
Dear Enriz, Thank you for being our guest and for taking the time to write your review. We apologize for your issues with our front desk and regret your disappointment with the parking fee. These fees are listed on our website, and we will share your comments appropriately. We take our guest comments seriously, as they will help us enhance the experience for future guests, and we hope we will have another opportunity to show you the exceptional stay you deserve.Sincerely,Hotel Management
I like how it quite and safe neighborhood
The desk staff member on duty on Sun4/23/23 when we checked in was extremely HELPFUL - a piece furniture was missing (I.e. sofa chair) and quickly got one for us. We were grateful.
Business response:
Dear Julia, Thank you for sharing your experience at Extended Stay America with us. We are thrilled to hear that our desk staff member provided excellent service and was able to provide you with the furniture promptly. We take pride in providing a comfortable and welcoming environment for our guests, and we are glad we could exceed your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,725 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.