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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like everything from the hotel, this wasn't the first time that I stay there and will go back
Property was good, but when booking on line there was no mention that parking cost an extra $10 per day.
Business response:
Dear Michael, it was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments encourage all of us. However, we have shared your feedback with the concerned team member. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city. Sincerely, Hotel Management
Very clean nice staff
Business response:
Dear Demetreha, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management
Meh…. You get what you pay for though for the price in NYC I could have gotten a nice hotel elsewhere out of NYC. So drove 5 hours. Showed up at front desk which was unattended for about 10-15 minutes during noontime. Then there was a mix up and tech issues. Overall it took me almost 30 minutes to check in. When I went in to roil finally it smelled like cooked dried fish. Room dated. Bathroom dated. Hairs everywhere. Kitchen sink had full trash in it when I arrived. The toilet paper holder had half a roll on it. Place was ki... read more
Business response:
Dear Guest, thank you for choosing us. We are glad that you were pleased with our warm hospitality. However, we are sorry for the inconvenience caused due to various issues you encountered. Our concerned team is addressing the same on a priority basis. We appreciate your observations and concerns, and we have taken note of both. Please consider giving us a second chance to provide you with the hospitality you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 3.6 star rating with 2,522 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.