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Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Didn’t like during the night someone in the next room was smoking pot (weed) didn’t like that my room had the Oder during the night. I’d thought the hotel had sign no smoking was allowed.
Business response:
Thank you for the review and for sharing your experience at Extended Stay America. We were glad to read that overall you had a wonderful stay. We adhere to a strict 'no smoking' policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel. Sincerely, Hotel Management
It was ok. Softer bed would help. Dark hallways. Old pots. Leaky faucet. Hard mattress. Clean and quiet. GOOD sservice. LOVED the full sized refrigerator. No oven and only two stove top burners.
Muy tranquilo, el personal muy amable. Todo estuvo muy bien
Business response:
Thank you for staying at Extended Stay America and for writing about your wonderful experience. We appreciate you taking the time to let us know that our staff made you feel welcome and left you with a good impression of our hotel. They will be happy to hear it! It was a pleasure hosting you and we hope to do so again the next time you are in New York City. Sincerely, Hotel Management
I think it’s a nice place to lodge.
It’s located in a convenient and pleasant suburban area. Plenty of parking spaces. A short drive to Flushing, and not too far from JFK. There’s a shopping center nearby with Target, TJ-maxx and more. The front desk are friendly. And as every ESA, it has a full fridge and a kitchen. On the downside, it’s old. The window doesn’t shut. One elevator is in maintenance and the other stuck. The door key doesn’t work all time. The cleaning is not well done. Wifi is slow, even with the paid option. Parking is convenient but costs $10... read more
Business response:
Thank you for rating your experience at Extended Stay America, a for-star. We are delighted that our convenient location worked well for you and that you had a pleasant experience. We will utilize your comments about the maintenance issues to enhance our guest experience. It was a pleasure hosting you, and we hope to do so again the next time you are in our city. Sincerely, Hotel Management
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,725 reviews.
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.