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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Bare Bones Room No frills room. I would suggest bringing your own soap and shampoo.
Business response:
Thank you for your review. We apologize for not living up to your expectations. Please know, bath amenities are available at the front desk upon request. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
It is what it is Bare bones no frill hotel.....close to the airport.
Business response:
Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Business response:
Thank you for your five-star rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for selecting Extended Stay America and for your five-star rating. We are thrilled to know our suites, services, and amenities met all your expectations and that you had an excellent stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The room was very clean. Bathroom and vanities were in good condition. I have stayed at this place before and they’re rooms specially the bathrooms are outdated and need a little bit of care, but this time everything was pleasant and clean.
Business response:
Thank you for selecting Extended Stay America once again and for being our guest. It was a pleasure to learn you enjoyed the comfort of your immaculate property and had a relaxing stay. On behalf of everyone, we would like to invite you to our property on your next trip. Sincerely, Hotel Management
The 10.00 parking fee is not mentioned on their site. That's some real
Business response:
Brian, thank you for choosing to stay at Extended Stay America. We are happy to see the rating as it states you had a nice time with us, but we regret you were not aware of our parking fee. Please know, our third-party states about this information. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
The bathrooms are outdated and need some urgent improvements. I believe that it needs some care. I always book at this place for the convenience but for the rate they offer they can make feel their customers a bit better. Also the smell in the room when you first walk in is kind of bad. But it only needs a little bit of touch. If they are renting rooms to people with city vouchers they should categorize that better and not mix it with the regular customers.
Business response:
Thank you for being a loyal guest at our hotel and for sharing your thoughts. It was a pleasure to know you enjoyed our convenience and had a pleasant stay. However, we are sorry for the disappointment you had with the condition of the bathrooms and apologize for not meeting all of your expectations. Your feedback will be discussed with the appropriate individuals when we plan renovations. We appreciate your constructive feedback and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,610 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.