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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Diego, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
The first thing was that the toilet was dirty, no properly cleaned, there was a fly in the room, the sheets were dirty. I understand that do to the magnitude of recent events they are probably short on staff but they need to take more precautions specially now with all of the things happening with this virus. I really hope they get better
Business response:
Mary, thank you for your review. We are very sorry for the condition of your room when you arrived. We work diligently to make sure all of our rooms are perfectly clean and comfortable upon check-in, and we obviously fell short in your case. Your feedback has been shared with the team so appropriate measures can be taken to keep such mistakes from happening again. We hope you will give us another chance to prove ourselves on a future visit. Sincerely, Hotel Management
I stood here for a weekend (5/1 to 5/3) I enjoyed my stay. Staff was so nice, facility was so clean, bed was comfy and not to far from shopping center. Loved it will be back
Business response:
Thank you for staying at Extended Stay America. We are delighted to read how much you liked our courteous service and that you slept well on our comfortable beds. We appreciate your kind review and hope you will be back to see us again soon. Sincerely, Hotel Management
The property looked exactly like the picture online. The place was also very clean.
Business response:
Takiya, thank you for your nice review. We are glad you had a great stay and enjoyed all that we offer at our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
Business response:
Nicholas, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Breakfast is grab and go. Pillows were super flat and not comfortable. Shower would not go past lukewarm, I had called to see if there was an issue, the answer was no. Water was hot out of the sink, so it was where the shower knob was set to, not happy after a bad nights sleep!
Business response:
Thank you for choosing to stay with us. We are sorry for the maintenance issue you encountered in your suite and regret the inconvenience caused. We will share your concerns with the appropriate team to fix the problem immediately. We also apologize for the disappointment you had with the discomfort of the pillows. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,610 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.