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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was awesome very friendly and helpful, but bathroom was very smelly.
Business response:
It is a pleasure to read reviews complimenting our staff. However, we are sorry about the odor issue you encountered in your room. We are working with our housekeeping staff to make sure all procedures are being followed so this does not happen again. Thank you for your constructive feedback. We would welcome an opportunity to accommodate you once more and earn your highest marks. Sincerely, Hotel Management
Great price, great service but could be a little cleaner. Floors and chairs need some vacuuming
Business response:
Thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. We value your feedback and look forward to your next stay soon. Sincerely, Hotel Management
Was not happy why unexpected fee $10 for parking at Per night
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay. However, we regret our parking charges came as a surprise to you. We would love to see you again soon. Sincerely, Hotel Management
Excellent, the only is that when you make the check in, nobody explain to you,that all thr kitchen supplies need to be ask request.
Business response:
Cheryls, thank you for being our guest at Extended Stay America. We are glad to know you had a great time with us, but we regret our associates did not communicate our dishware policy upon arrival, where we keep all kitchenware at the front desk and provide them to you upon request. We will share your feedback with the front desk team so that our associates inform our guests going forward. Thank you once more for the wonderful rating, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,610 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.