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Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Place and staff is always nice when i stay here, but when i park in the back the side doors are never working and it is a inconvenience for me to walk around the building to come in.
Business response:
Thank you for taking the time to review your experience at Extended Stay America and being our loyal guest. Our team was pleased to learn you enjoyed your stay, found our property refreshing, and the staff friendly and professional. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
Friendly and polite staff! Very professional and customer oriented. N the other hand short of staff, noticed staff covered front desk, laundry and runner services. Kitchenette utensils need urgent upgrade and safe in rooms are highly needed.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and found the staff friendly and professional. We value your suggestions and hope to see you again soon. Sincerely, Hotel Management
The staff was awesome very friendly and helpful, but bathroom was very smelly.
Business response:
It is a pleasure to read reviews complimenting our staff. However, we are sorry about the odor issue you encountered in your room. We are working with our housekeeping staff to make sure all procedures are being followed so this does not happen again. Thank you for your constructive feedback. We would welcome an opportunity to accommodate you once more and earn your highest marks. Sincerely, Hotel Management
Great price, great service but could be a little cleaner. Floors and chairs need some vacuuming
Business response:
Thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. We value your feedback and look forward to your next stay soon. Sincerely, Hotel Management
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,726 reviews.
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.