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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My reservation was prepaid, had to go through paper work to prove it.
Property is close to highway but rooms dont like nothing like they do in the pictures
Business response:
Thank you for being our guest. We sincerely apologize for not meeting your expectations with regard to your room. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose again in the future. Sincerely, Hotel Management
No no The hotel was not ready for their guests, no enough Cutleries and cooking pots throughout our stay. Definitely will not stay here again anytime I am in NY
Business response:
Olatunbosun, thank you for writing us back. We are glad you liked certain aspects of your stay. However, we apologize for the lack of kitchenware. Your feedback is discussed with the appropriate individuals of our organization in an effort to improve our offerings going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Joe at the front desk was helpful and polite. The shuttle drivers were very helpful and willing to accommodate my drop off and pick up needs. I picked this property for the low price so you can say that I got what I paid for. Next time I'll pay a little more for a modern building with comfortable furnishings. The property is worn out and reminded me of a Soviet era block tenement. The bed and pillow were uncomfortable and the A/C was minimal. There was no maid service during my stay. The advertised free breakfast was a cup o... read more
Business response:
Terry, thank you for being our guest. Although you had an overall pleasant stay, we sincerely apologize for falling short of your expectations and the inconvenience caused to you. Your feedback about the condition of our property and the other difficulties will be discussed with the appropriate individuals to ensure we deliver much better future guests experiences going ahead. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,610 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.