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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Barbara, thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to the area. Sincerely, Hotel Management
Business response:
Thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Check in was a breeze, room was good.. couple of issues. The vending machine wasn’t working, there were no “standard” items in the room that it says it comes with such as a blow dryer, cups, utensils etc.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your well-kept suite and liked our friendly associates. Kindly note, in-room amenities and other articles such as toiletries are available and complimentary at the front desk. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
I like the room kitchen and refrigerator. It makes it feel like an apartment. The carpet needs some cleaning and the elevator needs some fixing.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know overall you enjoyed your stay with us and liked your fully-equipped kitchenette. We have taken note of your feedback and will share it with the appropriate team to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
It was fine besides the location, & the fact that when we asked for towels, & room supplies it took pretty much a whole day to get it.
Business response:
Jalicia, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry our location was not that appealing to you, and for the service issue, you experienced. Your feedback will be used as a training tool to improve our service going forward. We hope the positive aspects of your visit will bring you all back to us for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Okay but had to pay for parking and the speed of the free internet is slower than that of the speed of a snail
Business response:
Jimmy, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Friendly staff. However, the AC did not work and the bathtub looked like it was cracking open with stains and didn’t seem sanitized. For one night it wasn’t bad. But I wouldn’t stay there longer than that.
Business response:
Gissel, we apologize and regret the inconvenience you encountered when staying here. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance department to improve our service levels ensuring we deliver a restful stay to our future guests. Please consider giving us an opportunity to make your next stay a better one. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,684 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.