Extended Stay America - New York City - LaGuardia Airport

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad to know you were impressed with our associates and that you had a pleasant stay here. However, we regret the disappointment you had with the parking charges. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

We are delighted you had a great stay at Extended Stay America. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for reveiweing your stay. We are pleased to know you liked our location and your room. However, we are sorry we are sorry for not meeting your expectations regarding our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast offerings. We hope to host you back in the future so that we can provide you with an even better experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for sharing your feedback. We are happy you enjoyed your stay overall, although we do apologize for the issues you experienced during check-in. Your comments have been shared with the front desk team to ensure a better experience going forward. Thank you again for your review. We hope you will be back to see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking time to evaluate our hotel. We are sorry that you were unhappy with the parking fee. We appreciate your feedback and hope you will be back to see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management