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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not to happy The staff was unorganized and unprofessional. The room had a leaking refrigerator and when I informed them the charged me a fee to upgrade. When asked for clean wash clothes and towels they gave me dish towels instead of wash clothes
Business response:
Molchinda, thank you for taking the time to share your comments. Our goal is to provide excellent service, so we apologize this was not your experience. Your concerns have been shared with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. Also, we are sorry for the maintenance issues you encountered in your room. We have taken note of your comments and will make sure this is appropriately addressed. Thank you once more for choosing us for your stay... read more
The property had Dryer sheets in the halls to try and clear the smell from the carpets, the fridge doors open backwards and hit the light switches, the rooms are not very well sound proofed. The Bed was comfy and the bathroom was clean.
Business response:
Lucien, thank you for staying with us. Although you were happy with the comfort of your bed, we are sorry for not meeting all your expectations and for the inconvenience you had while here. We never want to disappoint any of our guests, so we appreciate you sharing your review with us. We assure you we will take the necessary steps to ensure we are well poised to serve our future guests. We hope you will come and see us again the next time you are in this area. Sincerely, Hotel Management
It was quiet, clean and comfortable. I had booked a stay in another hotel for the 2 previous night and they had construction starting before 7am both days. I made the mive to Extended Stay and was extremely pleased with the hotel there! I'll stay here everytime I travel to Delaware in the future!
Very nice
Business response:
Kevin, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The was quiet and peaceful
Smelled like pot and Thai food. The staff was rude and disagreeable. The beds were hard as a rock and people were in the hall yelling up to 1am.
Business response:
Samuel, thank you for reaching us out with your concerns. We always aim to deliver comfortable and enjoyable experience for all our guests, but we regret falling short due to the smoke odor. Even though our hotel offers smoke-free accommodations, we occasionally have violations of this rule. We take this matter very seriously and assure you that we will look into it. We also apologize for the behavior of our associates that caused disappointment. We will utilize your comments to enhance our service levels moving forward. We ... read more
Convenient to the mall.
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 4.3 star rating with 1,268 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.