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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable Good value for money spent. Convenient location great staff but a little skimpy on Breakfast
Business response:
Thank you for being our guest at Extended Stay America - Newark - Christiana - Wilmington. We are so pleased to know that you found us to be a good value and liked our ideal location. Thanks for choosing us, and we look forward to seeing you again soon. Sincerely, General Manager
Clean, Safe, Just don't expect Breakfast. Arrived at 2am and the woman who came to check us in was wonderful. The room was clean. The bed was adequate. The shower was hot. Things seemed freshly painted. We packed up and checked out by 7am. The good: clean, safe room to crash in at a GREAT price. The bad: at some point during the night our room stunk like someone was outside our door smoking. There is NO WAY they should be allowed to advertise "Breakfast Included". We chose this hotel over two others in the same price range... read more
Business response:
Thank you for your review, and it's nice to know you enjoyed your overall stay with us. However, we are sorry the selections served in our complimentary grab-and-go breakfast did not meet your satisfaction. We know how important it is to start your day off right with a good breakfast, so we will make note of your feedback as we plan any changes in the future. We hope that the other satisfactory aspects of your stay will bring you back for another visit in the future. Sincerely, General Manager
Business response:
Terry, thank you for sharing your kind rating. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Newark - Christiana - Wilmington. Sincerely, General Manager
Business response:
It is a pleasure to have your fantastic rating for Extended Stay America - Newark - Christiana - Wilmington. We work hard to surprise and delight our guests, and I am so glad we accomplished that goal with you! Please come and see us again soon. Sincerely, General Manager
A little noisy Other than the fire alarm going off at 3am when I had to work at 5am, the stay wasn't too bad. The hallways are a little noisy.
Business response:
Thank you for choosing to stay at Extended Stay America - Newark - Christiana - Wilmington. It is good to read you enjoyed your stay with us, but we are sorry for the inconvenience you experienced due to the fire alarm. We appreciate your business and hope to have you back with us soon. Sincerely, General Manager
Business response:
Thanks so much for the terrific rating regarding your visit to Extended Stay America - Newark - Christiana - Wilmington. Making sure that each guest's experience is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, General Manager
Needs work The sheets were dirty and the bathroom needs work
Business response:
Shawn, thank you for the feedback. We are sorry we missed meeting your expectations with our rooms and regret the cleanliness issue you faced. I have shared your concerns with the respective teams in an effort to improve our performance further. We hope to have another chance to serve you better. Sincerely, General Manager
Call Housekeeping I have stayed at several Extended Stay locations. The one thing that they have in common is the rooms are not clean. I had hopes that this location would be different but it wasn't. Where are the managers? Does anyone inspect the rooms? If my home looked like the rooms at Extended Stay, I wouldn't let anyone in!
Business response:
We appreciate your stay and for taking the time to leave feedback. I apologize for the cleanliness issues you experienced during your stay. Your review will be discussedwith the management team to make necessary corrections. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, General Manager
Hotel seems one step away from a Motel 6 but without the company or room amenities. Room are clean and comfort but the appearance can use a update! Overall, for the price through Hotels.com. I'm happy with my stay
Business response:
Thank you for taking the time to share your feedback. We are pleased you were satisfied with your stay and that you also found us to be at a good value. We appreciate your observation and have shared it with my management team. We hope you will choose us again the next time you are in this area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 3.3 star rating with 2,475 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.