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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get all the basics here for a great price. There could have been a little more attention paid to cleanliness--few hairs stuck to the phone, some crumbs on the counter--but nothing that completely grossed me out.
Just what we needed Nice for a quick overnight in a place that allows pets. Clean room. Bed was not that comfortable. Breakfast was not good. We had to go out. Staff was nice.
Business response:
Thank you for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. In response to your feedback, I will be sure to share your comments with our corporate office. Still, I am glad to read that you enjoyed our pet-friendly policy as well as our professional customer service. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Nice room, dirty sheets Bed was dirty,sheets were not clean. I called down to have them change the sheets and pillow cases, and they did. They were very apologetic. Shower tub could have been cleaner,there was hair. Staff were very kind and room itself was okay for 1 or 2 night stay.
Business response:
Your review for our hotel was recently brought to my attention. We appreciate the kind comments about the front desk staff; however, we apologize that your room was not ready upon your arrival. To make sure this doesn't happen again, I am going to address this issue with our housekeeping staff. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Breakfast? Rom was advertised as continental breakfast. Was a grab and go set up. Coffee, oatmeal, and prepackaged muffins and granola bars. No fruit, juice, cereal, that I expect to see with continental breakfast
Business response:
Your review for our hotel was recently brought to my attention. Please accept our apologies that our grab-and-go breakfast was not to your expectations. In response to your feedback, I will share your comments with our corporate office. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Soak up the day! Very enjoyable solo gate away from everything else. Quiet and comfortable room with STOVE AND SINK in room. Really enjoyed the huge bathtub for a great soak.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I’m glad you enjoyed all the convenient amenities our hotel has to offer. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Comfy room Everything was comfortable except the bed, just a little hard for my taste
Business response:
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that your bed was not as comfortable as you would have liked. We are sorry for this issue, but are happy to read that we accommodated your needs with a positive stay overall. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Friendly service in a great location We needed an inexpensive but comfortable room . Unfortunately, due to a NASCAR weekend in a neighboring town, rooms were hard to find. This hotel only had a few left. The hotel is in a great location with lots of good shopping, dining and sights nearby. The hotel itself is "no frills" with a tiny lobby and the rooms are small and not very attractive. We had to request dishes and a coffee maker even though the room had a kitchen. We had to buy our own coffee, filters and cream. Sugar and p... read more
Business response:
Thank you for your review. I apologize that our amenities were not to your expectations. Still, I am glad you had a positive stay overall and enjoyed our friendly customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 4.3 star rating with 1,268 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.