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Extended Stay America - Newport News - Yorktown
- Hotels
- Yorktown, VA
About this business
Location details
200 Cybernetics Way, Yorktown, VA, 23693, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Crown Plaza Hotel in Tulsa This hotel is great! The staff is wonderful and everything is fresh and clean. Proximity to the BOK center is a big factor in my booking there, but I will definately stay again.
A great place to stay long or short term!!!!!! Hi Im Michele I stayed here twice in Febuary it was really awesome form the spacious CLEAN rooms to the very friendly staff #40hey Ms. T and T#41. The coffee was fresh and good every morning all day for that matter. The entire property was immaculate. I even inquired about monthly staying if needed because I enjoyed it sooo much. I personally give it five stars!!!!!!
I will go back once I'm in that area Actually it's nice nice area, very convience, I did not have car, but everything is very close. Riom is quiet, and comfortbale. And service is very kind.
Great Staycation Spot! This was a nice quiet spot for a staycation for my husband and I. We were close to restaurants, shopping and entertainment. We did a little light cooking and really enjoyed a quiet weekend alone without a huge expense. It was well worth it!!!
My Terrific Stay! I was in town because my fiance came home from Iraq and I was there for 2 and a half weeks. This was by far the best hotel I have ever stayed at. The employees at the desk were the best and the cleaning crew were also super friendly and made good conversation while I was there. The rooms were incredibly clean, neat, and had a nice home feeling. If I needed anything the desk would help me at the moments notice. I strongly recommend this hotel to everyone who wants a care free vacation. There is nothing that ... read more
I've never stayed in a hotel where the floors are completely black, and we had to go buy black socks to walk around and were thrown in the trash when we left. There were so many roaches crawling all over we were afraid to put any food out, so we kept it all in the refrigerator. We went out and bought sheets to put over the couch and chair just to sit down. Quality control really needs to visit this place...
Business response:
Dear Beverly, Thank you for taking the time to share your experience. It is deeply concerning to learn about the cleanliness and pest issues you encountered, and we sincerely apologize for the discomfort and inconvenience this caused. Your feedback regarding the room conditions and overall maintenance has been shared with the team to address these serious concerns. Ensuring a safe and sanitary environment for guests is a top priority, and your observations will help guide improvements. We appreciate your honesty and hope to ... read more
There were bugs in my room I left the hotel at 10:30 at night and had to rebook with another hotel
Roaches in the room dead and alive, hallways nasty and smelly
Business response:
Dear LaTonya, Thank you for taking the time to share your concerns. On behalf of our entire team, please accept our apologies for providing you with anything less than a pleasant experience. Please be assured that our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared with our team to ensure we are handling issues of this nature with care and empathy. We hope to have another opportunity to show you the outstanding visit you deserve on your ... read more
Room was covered in roaches I got up in the middle of the night to use the restroom and roaches literally scattered across the floor when I turned the lights on. No one was at the front desk so my husband and I just decided to leave .they refused to refund me . I don’t recommend this place .
Business response:
Dear Akhira, We are deeply sorry to hear about the situation you described and understand how upsetting that must have been. The conditions you mentioned are not reflective of the standards we strive to maintain. Please be assured that your comments have been forwarded to management for consideration and improvement. Please be assured that our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. We regret any inconvenience this caused and appreciate you bringing it to ou... read more
Frequently asked questions about Extended Stay America - Newport News - Yorktown
How is Extended Stay America - Newport News - Yorktown rated?
Extended Stay America - Newport News - Yorktown has a 3.4 star rating with 1,276 reviews.
When is Extended Stay America - Newport News - Yorktown open?
Extended Stay America - Newport News - Yorktown is open now. It will close tomorrow at 12:00 a.m.