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Extended Stay America - Norco
- Hotels
- Norco, CA
About this business
Location details
3265 Hamner Avenue, Norco, CA, 92860, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly & helpful staff, very clean interior, nice & newer rooms, safe parking, quiet neighborhood, shopping nearby, pet friendly. I would definitely recommend this location to anyone needing affordable accommodations in a good neighborhood.
It was relaxing
Business response:
Dear Enrique, Thank you for your feedback. We're thrilled to hear that you found your stay relaxing. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're pleased we could meet your expectations. Your positive comments are greatly appreciated and will be shared with our team. We look forward to welcoming you back to Extended Stay America and ensuring another relaxing stay in the future.Sincerely,Hotel Management
It was convenient & the staff was friendly & welcoming but lots of outside noises, plus an uncomfortable bed made for a not so pleasant sleep! Some upgrades are definitely needed especially at the mattress level
Business response:
Dear Matt, Thank you for your feedback. We're glad to hear you found our staff friendly and welcoming, and the location convenient. We apologize for the outside noise and uncomfortable bed that impacted your sleep. We are currently assessing areas for improvement, including mattress upgrades, to enhance our guest experience. Your comments are invaluable in helping us make these improvements. We appreciate your understanding and hope to provide a more pleasant stay in the future. Sincerely,Hotel Management
My stay was great and the hospitality from front desk was amazing. Perfect room for my stay
No shampoo and the gym is small, no pool for
Business response:
Dear Theresa, Thank you for your feedback. We apologize for any inconvenience caused by the lack of shampoo and the size of our gym facilities. Your comments help us improve, and we will look into enhancing our amenities for future guests. While we do not have a pool currently, we strive to provide other enjoyable amenities and a comfortable stay. We appreciate your understanding and hope to welcome you back for an improved experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Norco
How is Extended Stay America - Norco rated?
Extended Stay America - Norco has a 3.4 star rating with 1,569 reviews.
When is Extended Stay America - Norco open?
Extended Stay America - Norco is open now. It will close tomorrow at 12:00 a.m.