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Extended Stay America - Norco
- Hotels
- Norco, CA
About this business
Location details
3265 Hamner Avenue, Norco, CA, 92860, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your review! Hopefully we can be better for next time for your stay!
Good. Clean, average hotel. The room was clean but unfortunately not ready by 3pm check-in. Its a very popular hotel during local soccer tournaments. Excellent location if you are visiting Silverlakes.
Business response:
Dear Guest, Thank you for your feedback. We are pleased to hear that you found the room clean and enjoyed our convenient location for the soccer tournaments. We apologize for the delay in your check-in and appreciate your understanding. We are working to ensure timely room availability for all our guests. We look forward to welcoming you back to Extended Stay America for an even better experience next time.Sincerely,Hotel Management
I usually stay in and happy overall
The bed had lots of lumps and the motion lights in the room were annoying. Staff said to turn the switch off so that the lights don’t turn on but the lights kept coming on all night long anyway.
Business response:
Dear Paul, Thank you for your feedback. We apologize for the discomfort caused by the bed and the issues with the motion lights. Your experience is important to us, and we are addressing these concerns with our maintenance team. We appreciate your understanding and hope to provide a more comfortable and trouble-free stay on your next visit.Sincerely,Hotel Management
Business response:
Thank you for your review and staying with us!
Satisfied It was my 3rd time staying at Extended Stay. I was pleased with the staff being very professional accommodating to my needs and requests.
Business response:
Dear Josie, Thank you for your continued loyalty to Extended Stay America and for taking the time to share your positive experience. We're delighted to hear that our staff provided professional service and accommodated your needs and requests effectively. Your satisfaction is our priority, and we look forward to welcoming you back for many more enjoyable stays in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Norco
How is Extended Stay America - Norco rated?
Extended Stay America - Norco has a 3.4 star rating with 1,683 reviews.
When is Extended Stay America - Norco open?
Extended Stay America - Norco is open now. It will close tomorrow at 12:00 a.m.