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Extended Stay America - Norco
- Hotels
- Norco, CA
About this business
Location details
3265 Hamner Avenue, Norco, CA, 92860, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Damage to the wall, bathroom was not cleaned properly. Property smell like marijuana.
Business response:
Dear Cynthia, Thank you for taking the time to give us feedback on your recent stay at our hotel. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. Every detail, from first impression at check-in to final check-out, should be focused on exceptional customer service and impeccable attention to detail in all areas of our property. We appreciate valuable feedback like yours so w... read more
Comfortable Everything was awesome!
Business response:
Dear Guest, We are delighted you enjoyed your time with us and that our hotel met your expectations. Our topmost priority is providing exceptional service and ensuring a memorable stay for all our guests, and your positive feedback has genuinely made our day. Thank you for taking the time to recognize our efforts and for sharing your wonderful experience with us. It was our pleasure to have you as our guest at Extended Stay America, and we look forward to welcoming you back soon for another enjoyable stay.Sincerely,Hotel Man... read more
Ok
Feels good AwesomeI
The staff is EXCELLENT! The facility could use a make over. No pool, free breakfast is a grab bag.... cleanliness could be improved!
Frequently asked questions about Extended Stay America - Norco
How is Extended Stay America - Norco rated?
Extended Stay America - Norco has a 3.4 star rating with 1,570 reviews.
When is Extended Stay America - Norco open?
Extended Stay America - Norco is open now. It will close tomorrow at 12:00 a.m.