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Extended Stay America - Norco
- Hotels
- Norco, CA
About this business
Welcome to Extended Stay America - Norco! We are the perfect location for business travelers, students, tourists and those relocating to the Riverside, CA area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-15. From our location, you can easily visit local attractions such as Chino Hills State Park, Planes of Fame Air Museum and Tom’s Farms. When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities to ... read more
Location details
3265 Hamner Avenue, Norco, CA, 92860, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast.
Business response:
Dear Katherine, Thank you for taking the time to tell us about your visit, and we are happy your overall stay was enjoyable. However, we have noted your comments for breakfast and will share them for further improvement. Please stay with us another time so we can provide you with another more enjoyable experience at Extended Stay America.Sincerely,Hotel Management
Stayed here during a soccer tournament. The hotel itself was nice. No ice machine was a bummer considering it was 100° while we were there. No black out curtains. Breakfast was prewrapped muffins, granola bars and coffee.
Business response:
Dear Lacie, Thank you for your stay in Extended Stay America. We're thrilled that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. We are disappointed you were not happy with the breakfast offerings. Your comments about breakfast variety will be shared appropriately, as we always want to know what would enhance our guest experience. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotles... read more
Clean but would have liked shampoo, conditioner, body wash at least just once.
Business response:
Dear Sandra, Thank you for choosing us and for posting your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. We look forward to another opportunity to show you the outstanding hospitality you deserve. Sincerely,Hotel Management
Liked area
Business response:
Dear Debbie, Thank you for choosing the hotel and for your excellent review. We are glad to know you liked the area of the hotel. It is one of the many reasons our guests choose to stay with us. We hope to see you again when your travels bring you back into the area. Thank you again for your gracious comments. Sincerely,Hotel Management
Great stay
Uncomfortable bed and super dirty floor We requested early check in and weren’t able to so that was a bummer but not the end of the world. When we were finally able to check in the clerk asked for a second credit card. He wouldn’t accept the one I paid for the room with which was odd. My husband ended up giving him his card which is the same card just in his name and he accepted it. I still don’t understand that one. The bed was super firm and uncomfortable for us but some people like a super firm mattress. The floor was abs... read more
Business response:
Dear Cindy, Thank you for choosing our hotel and for taking the time to provide your feedback. It is disappointing to learn of the issues you experienced with our front desk during check-in. We realize the importance of first impressions; fresh, clean accommodations must set the tone for a great stay. We apologize for any oversights in your room's preparation. We will share your remarks with our team to ensure these concerns are not repeated. It was our pleasure accommodating you, and we hope you will give us another opportu... read more
Frequently asked questions about Extended Stay America - Norco
How is Extended Stay America - Norco rated?
Extended Stay America - Norco has a 4.4 star rating with 955 reviews.
When is Extended Stay America - Norco open?
Extended Stay America - Norco is open now. It will close tomorrow at 12:00 a.m.