Extended Stay America - Norco

Jonathan 

on Expedia

4 years ago

Beautiful but not bugged out They have bed bugs ! Was completely bit . So many bites the next days. 

Brian 

on Expedia

4 years ago

Bug ridden dump This place is terrible, rude front desk employees, if you want them to do anything there’s an extra charge for it. Me and my wife get in our room and the shower is stained to heck, dusty and dirty all over the place. Cockroaches all over the place, I don’t know at the bugs I had to kill inside the room, and I go down and tell the front desk and get nothing but a sorry there’s not much we can do. I will never stay here again and I will be filing a complaint with the BBB about the living conditions with all the... read more

Anonymous 

on Expedia

4 years ago

The staff are nice and try to be helpful but a lot of the problems are out of their control. There are a lot of people "living" in this place and the behaviors are not good. I was staying for a short time (just a week) and I didn't sleep well, at all. It is VERY noise (fights in the next room with crashing and screaming), a lot of loud music and talking all around the room until 4AM, parades of people in and out all night long and way too much smoking or "aromatic" cigarettes. Very frustrating. I did complain once to the off... read more

Anonymous 

on Expedia

4 years ago

my wife and i arrived at the hotel and were greeted to a locked door that the check in clerk did not open, a guest checking in had to open the door. the check in took 1 hour because the clerk kept on answering the phone instead of asking for a minute to finish the checking in the guests.we left the room as soon as we dropped off our luggage since check in made us late. the next morning i noticed the shower did not have a shower curtain. i called the front desk and i was asked to go downstairs and pick one up! i went downstai... read more

German 

on Expedia

4 years ago

Muy mal estaba sucio