Extended Stay America - North Chesterfield - Arboretum

Business response:

Dear Ashley, We are thrilled to hear you enjoyed the fresh and welcoming atmosphere during your visit! It’s always great to know when guests have a positive experience, and we appreciate you taking the time to share it. Thank you for choosing Extended Stay America—we look forward to having you back the next time you're in town! Sincerely, Hotel Management 

Business response:

Dear Beverly, Thank you for taking the time to share your experience. We're glad the team left a positive impression during your visit, as providing warm and courteous service is always a priority. Guest comfort is important to us, and your comments will be shared with the appropriate teams to support ongoing efforts to maintain a welcoming atmosphere. We appreciate your feedback and hope to have another opportunity to provide you with an improved stay in the future. Sincerely, Hotel Management 

Business response:

Dear Zareen, We are so glad your room was spotless during your business trip! At Extended Stay America, we strive to provide a comfortable and refreshing environment, allowing you to focus on what matters most. Whether you're here for work or a longer stay, it's great to know we can offer just what you need. We appreciate your visit and look forward to welcoming you back the next time you're in town. Sincerely, Hotel Management 

Business response:

Dear Brea, We’re thrilled to hear your stay was a great one! Knowing you found everything in good order and would suggest us to others truly means a lot. Feedback like yours motivates our team to keep delivering quality experiences. Thank you for choosing Extended Stay America—we look forward to welcoming you back again soon! Sincerely, Hotel Management 

Business response:

Dear Jasmine, Thank you for the great rating! We are so glad to hear you had a positive experience at Extended Stay America. It means a lot to us that you found your stay satisfying, and we appreciate you taking the time to share your feedback. We look forward to welcoming you back again soon for another smooth and enjoyable visit. Sincerely, Hotel Management 

Business response:

Dear zack, Thank you for mentioning how impeccable your room was during your stay. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to continue doing great work! It was our pleasure to host you here at Extended Stay America, and we look forward to welcoming you back for another fantastic stay. Sincerely, Hotel Management