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Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
rooms are decent
Staff was nice and the room was clean and comfortable. The only issue I experienced was using the card key to enter through the side door. After numerous attempts, I had to walk around to the front entrance to get back into the building.
Business response:
Dear Princess, We are glad to hear you had a pleasant stay and appreciated the welcoming atmosphere and well-kept space. We're sorry to hear about the trouble you had accessing the side entrance—thank you for bringing it to our attention. We will look into it to ensure smoother access for future guests. We’d love to welcome you back to Extended Stay America for an even better visit next time. Sincerely, Hotel Management
clean room
rooms were clean
clean place
Business response:
Dear Ashley, We are thrilled to hear you enjoyed the fresh and welcoming atmosphere during your visit! It’s always great to know when guests have a positive experience, and we appreciate you taking the time to share it. Thank you for choosing Extended Stay America—we look forward to having you back the next time you're in town! Sincerely, Hotel Management
clean room
The staff were very nice. But this hotel is very dated and definitely not clean feeling.
Business response:
Dear Beverly, Thank you for taking the time to share your experience. We're glad the team left a positive impression during your visit, as providing warm and courteous service is always a priority. Guest comfort is important to us, and your comments will be shared with the appropriate teams to support ongoing efforts to maintain a welcoming atmosphere. We appreciate your feedback and hope to have another opportunity to provide you with an improved stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 3.6 star rating with 2,815 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.