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Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant place to stay with children
Cigarette smoke as soon as you enter and in all the building. Breakfast was muffins or nutrigrain bars. Cigarettes were littered everywhere. Towels were permanently stained. For the price, it was as expected.
Business response:
Dear Renee, Thank you for sharing your experience with us. We apologize for the issues you encountered during your stay. We take your feedback seriously and are addressing the concerns regarding cigarette smoke, cleanliness, and breakfast options with our team. Please rest assured that we are working to improve these areas to provide a more pleasant experience for our guests. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely,Hotel Management
Great hotel to stay The rooms are very spacious and the staff are accommodating to all your needs
Business response:
Dear Leiya, Thank you for your feedback. We strive to ensure our guests feel welcome and comfortable during their stay. Our team is committed to accommodating your needs to provide a positive experience. We appreciate your recognition of our efforts. We look forward to welcoming you back to Extended Stay America for another pleasant stay.Sincerely,Hotel Management
⭐️⭐️⭐️⭐️⭐️ Great hotel stay
They are very accommodating
Business response:
Dear Leiya, Thank you for your positive feedback and for highlighting our spacious rooms and accommodating staff. We strive to provide exceptional service and comfort to all our guests. Your satisfaction is important to us, and we look forward to welcoming you back to Extended Stay America for another enjoyable stay. We appreciate your recommendation and hope to see you again soon!Sincerely,Hotel Management
Would recommend Amazing quality hotel would recommend
I recommend They are very clean rooms nice staff
Business response:
Dear Leiya, Thank you for your kind words! We're pleased to hear that you found your stay pleasant. Providing a comfortable and enjoyable experience for our guests is our top priority. Your feedback is valuable to us, and we appreciate your recommendation. We look forward to welcoming you back to Extended Stay America in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 4.5 star rating with 1,393 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.