Extended Stay America - North Chesterfield - Arboretum

Business response:

Dear Daniel, Thank you for sharing your thoughts about your recent stay. We appreciate your feedback and regret that the environment did not meet the level of comfort we strive to provide. Your feedback is essential in helping us improve, and we have carefully noted your comments. We hope you will consider staying with us again, allowing us to deliver a visit that better aligns with your expectations. Sincerely, Hotel Management 

Business response:

Dear Larry, Thank you for taking the time to share your experience. We genuinely appreciate your feedback and regret that your stay did not fully meet your expectations. Guest satisfaction is of the utmost importance to us, and we continually strive to enhance the quality of our accommodations and services. We hope you’ll consider giving us another opportunity in the future so we can provide you with a more enjoyable and seamless visit. Sincerely, Hotel Management 

Business response:

Dear Sharon, Thank you for choosing to stay with us and for sharing your experience. It’s a pleasure to hear that the condition of your room met your expectations. We are committed to providing a welcoming and well-kept environment, and your feedback reassures us that we’re on the right path. We look forward to welcoming you back to Extended Stay America whenever your travels bring you our way. Sincerely, Hotel Management 

Business response:

Dear John, Thank you for the kind words! We are so glad to hear you had an enjoyable stay—it means a lot to our team. Knowing you had a positive experience makes what we do all the more rewarding. We look forward to welcoming you back to Extended Stay America whenever your travels bring you our way. Sincerely, Hotel Management 

Business response:

Dear Brandie, We are so glad the room met your expectations. Our team takes pride in creating a comfortable environment, and it’s wonderful knowing that it stood out during your visit. Thank you for choosing Extended Stay America, and we’d love to have you back the next time you are in town. Sincerely, Hotel Management 

Business response:

Dear Jamil, We are delighted to hear that you enjoyed your time with us and that the room met your expectations. It is always a pleasure to know our guests are comfortable and satisfied with their stay. At Extended Stay America, we aim to provide a welcoming space that feels like a home away from home. Thank you for choosing us — we would love to have you back anytime! Sincerely, Hotel Management