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Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice quiet place. Entrance can be a little tricky to find
A very nice stay I had a wonderful stay at this Extended Stay. The room was spacious, clean, and equipped with everything I needed for a comfortable and convenient experience. The staff was friendly and accommodating, making me feel right at home. The location was also perfect, with easy access to nearby attractions and dining options. I highly recommend this hotel for anyone looking for a reliable and pleasant place to stay
Old and not the cleanest. Noisy. Staff was very pleasant though.
clean
I booked a room here for one night specifically because we needed a freezer, and they offered a free breakfast. Refrigerator/freezer was fine, but the kitchen had nothing else but two burners — no cutlery, plates, pans, coffee maker, toaster, etc. The room was adequate and shower had decent water pressure but also an obvious leak based on the condition of the drywall and baseboard.The “free breakfast” consisted of coffee, hot water, oatmeal packets, and Nutigrain bars. My standards are not high, but I was not impressed. Add ... read more
Business response:
Dear Gretchen,Thank you for taking the time to share your experience. We sincerely regret that your stay did not meet expectations. While we are glad the refrigerator/freezer met your needs, we understand your disappointment with the kitchen amenities and breakfast selection. Your feedback is valuable, and we will review these concerns with our team to improve our offerings. We also apologize for any maintenance issues and noise disturbances you encountered. Guest comfort is our priority, and we will work to address these ma... read more
very clean
Business response:
Dear Guest, We are thrilled you had such a great stay with us — it is wonderful to hear you noticed how well-kept everything is! Thanks for choosing Extended Stay America for your visit. We loved having you here and hope to welcome you back for another seamless and comfortable experience soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 3.6 star rating with 2,816 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.