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Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property is in a good location, but the rooms need updating and ours was not very clean. Noisy fan in heating unit made it hard to sleep. Had issues with our room key and staff was nice and responsive and resolved the issue. Breakfast leaves a lot to be desired.
Business response:
Dear Elizabeth,Thank you for your feedback. We are glad to hear you appreciated the convenient location and the responsiveness of our staff. However, we sincerely apologize for the cleanliness issues, noisy fans, and challenges with breakfast. Your comments are valuable in helping us improve, and we will address these concerns to enhance our guests’ experience.Sincerely,Hotel Management
Great service
Business response:
Dear Dj,Thank you for your wonderful review! We are thrilled to hear you enjoyed the great service at Extended Stay America. It was our pleasure to host you, and we hope to welcome you back for another excellent stay soon!Sincerely,Hotel Management
Great service
Clean rooms
Business response:
Dear Simmon,Thank you for your wonderful review! We are thrilled to hear you found the rooms clean during your stay at Extended Stay America. Your satisfaction is our priority, and we look forward to welcoming you back for another excellent experience.Sincerely,Hotel Management
clean room
Very nice and clean hotel.
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 4.5 star rating with 1,393 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.