Extended Stay America - North Chesterfield - Arboretum

Business response:

Dear Guest, Thank you so much for your kind words about Extended Stay America! We're thrilled to hear that you found our hotel exceptionally clean during your stay and that our staff left a great impression through their services. They work hard to ensure a pristine environment for all our guests; we are glad to read your affirming comments. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience. Sincerely, Hotel Management 

Business response:

Dear Guest, We want to thank you for choosing to stay with us at Extended Stay America. We are thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be comfortable and completely spotless. It would be an honor to host you again when you return to Chesterfield. Have a wonderful day, and travel safely. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We appreciate your recognizing our staff’s pleasantness. We also acknowledge your observations regarding the room needing repairs and updates. We will share your input with our team, as we continuously strive to maintain and improve our rooms to ensure cleanliness and provide a safe and comfortable environment. Your comments help us focus on areas that need attention as we continue to enhance our guest experience. We look forward to the opportunity to better align with your expectatio... read more

Business response:

Dear Guest, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay across all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking the time out of your day to recognize our efforts. We hope to welcome you again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for your feedback. Our team strives to provide welcoming and courteous service to all guests. Your comments encourage us to continue delivering positive experiences. We hope to have the pleasure of welcoming you back soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for noticing our efforts in maintaining a spotless and welcoming environment. It’s our top priority to ensure our guests feel comfortable and taken care of during their stay with us. We look forward to welcoming you back for many more comfortable stays in the future. Sincerely, Hotel Management