Extended Stay America - North Chesterfield - Arboretum

Business response:

Dear Guest, Thank you for your feedback. We are disappointed to hear about your experience at our hotel. This is not the impression we like our guests to leave with. Your feedback will be shared with our team to ensure proper attention is given to improve the level of service. We hope to have the opportunity to welcome you back for a more pleasant and respectful experience. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your thoughts about the room setup. It is encouraging to know the space felt comfortable for you, and we truly value you taking a moment to let us know. Your visits are important to us, and we would enjoy welcoming you again at Extended Stay America whenever you return. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. Making sure our guests enjoy a fresh and inviting atmosphere is a key focus for us, and we are glad it enhanced your stay. We eagerly anticipate the opportunity to welcome you back to Extended Stay America for another exceptional stay. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. Comfort matters greatly to our team, and we are glad that you liked your room. We appreciate the opportunity to host this stay and would be pleased to welcome you back to Extended Stay America for another comfortable and welcoming experience. Sincerely, Hotel Management