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Extended Stay America - Norwalk - Stamford
- Hotels
- Norwalk, CT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Great place to stay !!!!
They should not advertise free breakfast when it is an absolutely sub par selection of junk. The location is not great either. I thought for $300 a night it would be a much nicer experience!
Business response:
Dear Amy, Thank you for your review. We are sorry for not meeting your expectations. The breakfast options were not your liking, and we regret the same. We will make a note of your feedback as we always want to know how to improve our guest experience. Also, we understand that our location was unsuitable for your needs, which made us sad. Please choose our hotel for your visit to our area, and we hope you will have a better experience. Safe travels! Sincerely,Hotel Management
There's a kitchen in the rooms, but no silverware, plates etc. No coffee maker. Coffee is free in the lobby if you're early enough. Not a bench to sit on or put your bags on when outside of the small lobby. Rooms were clean and otherwise passable. Ok for the money.
Business response:
Dear Peter, Thank you for staying with us. We are delighted that you liked our clean rooms along with the kitchen. However, we have noted your feedback regarding the in-room amenities and breakfast area. During busy travel times, it can get a bit crowded. This will be addressed, and we will use your critique to ensure it does not happen again. We appreciate your patience and look forward to welcoming you again soon.Sincerely,Hotel Management
There was no ice machine
Everything is good at this location
Business response:
Dear Michael, We are delighted you chose to stay with us at Extended Stay America. We appreciate each of your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile!Thank you for being our guest, and we hope you will revisit us the next time you are in the area.Sincerely,Hotel Management
Folder in the hallway and inside the invitations
Business response:
Dear Elmer Dionel, Thank you for choosing Extended Stay America for your recent stay. We're glad to hear you noticed our attention to detail, including the folder in the hallway and the invitations. Our aim is to make your stay as comfortable as possible, and we appreciate your positive feedback. We hope to welcome you back for another enjoyable stay soon. Your satisfaction is important to us.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Norwalk - Stamford
How is Extended Stay America - Norwalk - Stamford rated?
Extended Stay America - Norwalk - Stamford has a 4.2 star rating with 1,322 reviews.
When is Extended Stay America - Norwalk - Stamford open?
Extended Stay America - Norwalk - Stamford is closed now. It will open on Sunday at 12:00 a.m.