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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There are better hotels Review 2 of 2 - this stay offered better front desk service. The employee was friendly unlike another during first stay. My room didn’t smell like the other room during the first stay. The pillows are still flat and the bed is ok. The other negative is I could hear the vibration of ac/heater unit in above floor. Also you can hear aircraft. I only stayed a second time because I had nonrefundable reservations. I would not stay here again- there was nothing special about this place.
Business response:
Thank you for returning to our hotel. While we are glad you liked your clean suite and our front office associates, we are sorry for the noise issue and for not meeting your expectations for an excellent stay. We hope you will change your mind and allow us to host you in the future. Sincerely, Hotel Management
Clean and nice building. Far away from any amenities like stores or restaurants. My room had a squeaky refrigerator, squeaky bathroom fan, and squeaky AC, and extremely noisy upstairs neighbors dropping pianos and anvils on the ceiling. But, I slept very well.
Business response:
Thank you for the comments. We are sorry to hear you were inconvenienced by maintenance issues in your suite. Our maintenance team takes great pride in ensuring everything is working properly in each suite. We have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and we look forward to having you back with us in the future. Sincerely, Hotel Management
Nice, quiet hotel. Out of the way in a business district.
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Excellent service from the welcome to the check out
Business response:
Thank you for staying at Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you and we hope to do so again the next time you are in our area. Sincerely, Hotel Management
8/10 Everything was great. We did have an issue with not being able to use pots or pans due to not having enough for every room but over all it was a great place to stay
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall pleasant stay and that you loved most aspects of our hotel. However, we regret your disappointment with our kitchenware not being available due to the current circumstances. We value your feedback and hope to welcome you back soon. Sincerely, Hotel Management
Overall things went well except the
Business response:
Andre, thank you for your feedback. It is a pleasure knowing your visit with us was an overall enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Fast check in and the staff was friendly. Happy with my stay
Business response:
Thank you for the kind review of the Extended Stay America. We are happy to know you had a seamless check-in experience and that you found our staff courteous. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The stay was perfect I had no problems I enjoyed the stay I will come back
Business response:
Thank you for choosing Extended Stay America. We are delighted to know you had a great stay and that you enjoyed all aspects of our hotel. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 3.4 star rating with 2,231 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.