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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was clean and easy to get to from the airport.
Business response:
Angie, thank you for being our guest. We're glad to know you liked our well-kept hotel and that our proximity to the airport was ideal for you. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Elevator was not in working order - resulted in having to carry several loads of items from the car to the hotel room up a flight of stairs.
Business response:
Thank you for being our guest. We are happy that you enjoyed your overall stay with us, but we apologize for problems with the elevator. Your comments were shared with our engineering department, and the problem has since been corrected. We hope to have the opportunity to be of service to you the next time you are in the area. Sincerely, Hotel Management
It was adequate. Definitely for the budget minded. Bathroom tissue and toilet paper were rough. Bathroom provided soap and shampoo. Conditioner and lotion would have been nice. The room was spacious but, in spite of the kitchen facility, there was only one wastebasket tucked next to the toilet.
Business response:
Thank you for choosing to stay with us. We're glad overall you had a pleasant time while you were here, but we're sorry for your disappointment with the in-room amenities. Please know the items such as kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. We hope you will give us another chance to serve you better. Sincerely, Hotel Management
No food Access in walking distance
Business response:
Patrick, thank you for choosing to stay with us. We're sorry our location was not that appealing to you and the inconvenience you had due to it. Please know our knowledgeable associates are able to recommend restaurants, shopping, and local area attractions to make your experience here the best that it can be. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Great stay, comfort and excellent customer service Our stay was great! We could have more luggage carrier available to us.
Business response:
Julie, thank you for the feedback. We are glad you loved our courteous service and had a great stay with us. We value your comments and will share it appropriately. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 4.2 star rating with 1,217 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.