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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your nice rating and for letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
It was ok. It was ok. It was ok. It was ok. It was ok.
Business response:
Darryl, thank you for choosing Extended Stay America. We are glad you had a comfortable stay and that you were impressed with most aspects of our hotel. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of your time at Extended Stay America. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Sincerely, Hotel Management
Business response:
Eva, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I ws very comfortable and it was clean nice customer service
Business response:
Tonya, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you liked our well-kept property and were impressed by the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Need to do a better job with trash Was a nice stay overall. It seemed a bit trashy outside the side door, in the stairwell and did not pick up trash outside of the door. Guests had to take trash to the trash room; however, no told us this until we called. Also glass out in the parking lot. There was a cart out in the main hall to drop off linens. No instructions on what to do in the room. Seems like it could have been put somewhere else since it was not covered and you had to pass it to go to your room. Check in staff was ve... read more
Business response:
Thank you for being our guest. We are happy we met your expectations and that you were pleased with your stay overall. However, we regret some issues that you encountered. Your comments have been shared with our team to see where we can make improvements. We hope you will choose to stay with us again whenever your travels bring you back to the area. Sincerely, Hotel Management
Only bad thing was no housekeeping service for guest that stay a long time only once every two weeks and I never got serviced and was staying at least 3 weeks
Business response:
Thank you for sharing your feedback. We are sorry for the inconvenience you outlined and the disappointment it caused. Keeping the well-being and safety of our guests in mind, we have modified our housekeeping processes at this time to provide you with choices for when and how we clean your room. Our front desk is available to make arrangements based on your requirements. We regret if this was not communicated with you earlier. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 3.4 star rating with 2,231 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.