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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Great stay This hotel was very clean and we'll taken care of. Appreciated the friendliness of the staff. Will stay here if possible in the future
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are glad to know you were impressed with our well-kept property and that you also recognized our associates. We loved having you as our guest and we hope to see you in the near future. Sincerely, Hotel Management
Water damage on ceiling in the lobby. TV in room was almost in black and white. Some channels weren't viewable. No guide on the TV.. Couldn't use the tub had to shower, no stoppwr. Hallway smelled like marijuana. Elevator barely worked. The continental breakfast was just muffins in packaging and coffee. Continental breakfast usually has fresh pastries, fruit, breads etc.... Very disappointed all the way around. Will never return.
Business response:
Dear Valued Guest, Thank you for taking the time to share a few details from your recent stay with us. We are truly sorry that the condition of the areas you mentioned were not up to par and prevented you from leaving our hotel with a favorable impression. Our hotel does encompass quite a bit of real estate and we do our best to make sure every area is spotlessly maintained. We appreciate you bringing this to our attention and we are already working to address the problems. We would also like to apologize for the less than p... read more
They blacked out Fox News on the television. I like Fox News. I had to suffer with CNN.
Business response:
Thank you for sharing your comments. We are sorry for not meeting all of your expectations and regret your stay was not a great one. We appreciate your business and hope to have an opportunity of hosting you back in the future. Sincerely, Hotel Management
Business response:
Jasmine, thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
I like the fact that the property was away from the main highway. I didn't like the particular care of the room I was in. There wasn't any dusting through out the room. One of the pillows had what appeared to be dried up blood spots when I went to change a pillow case.
Business response:
Thank you for your review and for letting us know that you enjoyed most of your stay with us. We are sorry you had a few housekeeping issues with your room and that we fell short of our usual service delivery. Feedback such as this helps us to do a better job in the future. We appreciate your feedback and hope you will stay with us again when you return to this area. Sincerely, Hotel Management
Clean and safe, parking is free. Away from loud business and close to airport.
Business response:
Thank you for being our guest. We are pleased to know you liked our location with easy access to the airport and that you had a pleasant stay. It was a pleasure accommodating you, and we hope to host you back again for an even better experience. Sincerely, Hotel Management
Not the worst. Roach in bathroom, probably a result of work going on in the building. Some guy in the lounge in his pjs watching CNN ar breakfast time belching loudly. Drunk long term residents hanging out in lobby knocking back budweisers. No room cleaning on any days I was there over the course of a week. Not the worst spot in Alameda, but still a 2 star hotel.
Business response:
Ross, thank you for evaluating your experience online. Although you liked certain aspects of your stay, we are sorry for the noise issue. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep. We are sorry for the noise issue and to know that you felt unsafe while you were here. Our team is well trained to handle any situation and maintains a good environment. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Mana... read more
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 4.2 star rating with 1,217 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.