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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Replace and upgrade your bed pillows Large spacious room in great condition. Safe convenient area. WORST flimsy small pillows ever! Elevator was broken. Rough night
Business response:
Danette, thank you for sharing your experience about your recent stay.We areglad you loved your room and had an overall pleasant visit. However,we are disappointed you were not happy with the pillows whichimpacted yourgetting a restful night's sleep. We value our guests and their recommendations and we will share your comments with our leadership team. Thank you for being our guest, and we would love the opportunity to welcoe you back soon. Sincerely, Hotel Management
It was clean
Business response:
Nancy, thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Liked the room size. Front desk staff very pleasant and accommodating adjusting to Expedia mistake. Due to wrong date for reservation, there was no record of my room reservation . When I showed up at 10 p.m. they had to find me a room because Expedia had not booked it. As I look at the dates next to this comment I realize that you put me down for 12/18-12/19 when the reservation was for 12/19-12/20 as indicated by the confirmation I received from Expedia and showed the front desk. Needless to say I will not pay for the mista... read more
The stay was good. Only issue was barking dog in middle of the night. Didn’t last to long but did wake me up
Business response:
Robert, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. However, we apologize about the dog barking and the disturbance this caused. We are pleased you alerted the front desk team so we could have a conversation with the pet owner to reiterate our pet policy. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The receptionist was very friendly and helpful. Loved the Christmas decorations. Nice quiet place to stay
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 3.4 star rating with 2,231 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.