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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I love it nice place to
Business response:
Michael, thanks for taking the time to post your review online. We are delighted to know we made your stay enjoyable and that you were left with a positive impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
great location, they need to upgrade the televisions and cable.
Business response:
We appreciate you taking the time to post your review. We are glad you enjoyed your overall stay and liked our location. Our team is looking into the concerns you mentioned so we can prevent them from happening again. Thank you for being our guest, and we look forward to welcoming you here again. Sincerely, Hotel Management
Business response:
Patrice, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nice, but no. Staff were nice, but I had to wait for my prepaid rooms (arrived 2 hours after check in). A 13 gallon bag of trash sat by the elevator the entire time. The elevator appeared to be 420 friendly. And I still needed to request linen for the sofa bed and the rest of the towels after being told the room was freshly turned.
Business response:
Shea, thanks for the review. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. That being said, we for the housekeeping issue you experienced while here and regret the inconvenience it caused. We are working with our team to make sure we correct our shortcomings. We would like to inform you that fresh linens and towels are always available at the front desk and it’s always complimentary. We are grateful for the feedback you provided, and we hope you will choose to stay with us... read more
Business response:
Anthony, thank you for staying with us. Our goal is to maintain the standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit a perfect one. Sincerely, Hotel Management
Too far from everything but very nice There isn't much on the negative side other than it's very far from anything. Really there is nothing within walking distance. Also, the breakfast consisted of muffins, oatmeal, and coffee. No milk or juice. I travel with kids so milk and juice options would have been ideal. There's a vending machine with juice but every hotel I've stayed at provided milk and juice in the breakfast for those who don't drink coffee. Other than that, we enjoyed our stay.
Business response:
Raquel, thanks for choosing Extended Stay America for your needs. We are thrilled to know everything went well during your stay and that our offerings were to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
The service was excellent. The bed would be more comfortable with additional padding. My primary issue is that the hallways smelled horribly of marijuana all hours of the day and night and that stench continually permeated my room. The front desk was aware of the issue. There are unfortunately some extremely disrespectful guests that stay at this hotel. It is a nonsmoking facility.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 4.2 star rating with 1,217 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.