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Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Several of the guests did not follow the mask requirement while in the hallways, elevator and front lobby.
Really Nice Stay But More Mask Enforcement Needed Decent/Nice place to stay. Great and accommodating front desk service. Secure free parking was a big plus! Overall, a good stay and experience. More of the guests should be required to wear face coverings while in hallways, elevators and lobby area. Too many people moving around without masks at various times during the day.
Business response:
Thank you very much for sharing your review of Extended Stay America. We are delighted to know you liked the service provided by our associates at the front office and that you had a comfortable stay. We will utilize your comments regarding guests not wearing masks to ensure this is followed appropriately. We appreciate your rating and look forward to hosting you soon. Sincerely, Hotel Management
Great service . Good cleanliness. Overall great stay.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you had a great experience with us and that you were impressed with our courteous associates and well-kept property. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Extended Stay Emeryville-Oakland , thank you! 1st of all : the price is right😁 also the staff if very friendly and efficient. My room was very comfortable. Clean and well roomy! The location is in a good location as far as amenities. I will stay there each time I come to Bay! Thanks again
Business response:
Michael, thank you for reviewing your experience and rating your stay so highly. We are thrilled to know you liked our courteous associates and that you had a relaxing stay in your spacious and clean suite. It was a pleasure serving you, and we look forward to seeing you at Extended Stay America. Sincerely, Hotel Management
Utilizes not I didntt get 2 utilize room.
Business response:
Adrian, thank you for choosing us and for taking the time to post a review. We are sorry we were not able to accommodate you and regret the frustration this caused. We hope to have the chance to welcome you back and redeem ourselves. Sincerely, Hotel Management
I liked that they were open on NYE, and maintaining COVID-19 safety guidelines. Staff were interesting characters. Parking was fine.
Business response:
Thank you for sparing some time to share your review online. We thank you for acknowledging our commitment to maintaining the safety of our guests during such times and that you liked our courteous associates. On behalf of everyone at Extended Stay America, we invite you to our property on your next trip. Sincerely, Hotel Management
Not safe but adequate. The hotel and rooms were adequate. When selecting this hotel for my stay I considered that the parking area was gated and they had a security guard on premises. Unfortunately none of that mattered as my truck was broken into and my personal items were stolen. Another unfortunate thing is even though they had cameras and security nobody saw what happened, I guess the gate isn’t secure secure he doesn’t pay attention and the cameras have dead spots. Other than that the state was fine.
Business response:
Robert, thank you for staying with us and for taking the time to voice your concerns. We regret that you experienced vandalism to your property. We understand your frustrations and our security team will be working closely with local authorities to investigate and prevent future incidents of this nature. Thank you for your understanding. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,092 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.