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Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beware, not for the faint of heart My stay was ok because I needed a quiet room for a week, but the place is in a state of disrepair, and emanates a bizarre order (maybe some sort of cooking mixed with marijuana and cigars) and appears to be functioning as a sort of homeless shelter. There is nothing wrong with helping house the less fortunate amongst us, but it's worth noting. It would not be a place for a normal business person to come and stay. I did also spot one cockroach, but only one. The kitchen supplies are non-exis... read more
Business response:
"Thank you for taking the time to share your comments. We work hard to provide a clean and comfortable environment; therefore, we are also sorry for the concerns you experienced during your visit and any inconvenience caused due to other guests. We take these incidents seriously, and we thank you for bringing this to our attention. We would like to inform you that our kitchenware is available at the front desk and upon request, our staff would gladly deliver it to you. On a positive note, we are pleased to know you liked our... read more
Safe Great, comfortable stay. I felt safe the whole time and the parking lot is gated so my car was safe as well.
Business response:
Brittany, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Mediocre, but it served its purpose
Business response:
Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Stay was ok The couner help was very slow and not a great attitude
Business response:
Alfred, thank you for being our guest. We are happy to know you had an overall pleasant stay with us. However, we are sorry you did not experience the best from one of our front desk associates. We will bring your concerns to the attention of our staff as we continuously strive to improve. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,092 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.