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Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked that they were open on NYE, and maintaining COVID-19 safety guidelines. Staff were interesting characters. Parking was fine.
Business response:
Thank you for sparing some time to share your review online. We thank you for acknowledging our commitment to maintaining the safety of our guests during such times and that you liked our courteous associates. On behalf of everyone at Extended Stay America, we invite you to our property on your next trip. Sincerely, Hotel Management
Not safe but adequate. The hotel and rooms were adequate. When selecting this hotel for my stay I considered that the parking area was gated and they had a security guard on premises. Unfortunately none of that mattered as my truck was broken into and my personal items were stolen. Another unfortunate thing is even though they had cameras and security nobody saw what happened, I guess the gate isn’t secure secure he doesn’t pay attention and the cameras have dead spots. Other than that the state was fine.
Business response:
Robert, thank you for staying with us and for taking the time to voice your concerns. We regret that you experienced vandalism to your property. We understand your frustrations and our security team will be working closely with local authorities to investigate and prevent future incidents of this nature. Thank you for your understanding. Sincerely, Hotel Management
BEST STAY EVER! GREAT staff, CLEAN amenity 5⭐️! My stay was GREAT! I was helped by staff every time I needed it and it was always instant! Their attitudes were very friendly, always provided all essentials necessary & the room was super comfortable, CLEAN, and cozy! I give this place 5/5! Recommend it very much and location is perfect place as it is located in a shopping plaza which makes life easier when your in need of anything to make your stay perfect. Felt like I was just at home!
Business response:
Christopher, we recognize your time is valuable and appreciate your feedback for Extended Stay America. It was a pleasure to know our courteous associates took great care of you and that your well-appointed suite helped you have a restful stay. We also appreciate your comments about our convenience. Thank you for selecting us, and we look forward to your return visit. Sincerely, Hotel Management
Business response:
Stephen, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Needs more cleaning..............!!!!.............
Business response:
Jay, on behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable, and well-maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the housekeeping team to ensure a review of our processes. Thank you for your feedback, and we would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
LOVE THIS HOTEL The stay was amazing and the customer service was amazing and everyone was so friendly
Business response:
Jamonica, thank you for the generous review of Extended Stay America. We are delighted to know you had an amazing stay and were impressed with the outstanding service you received. Your compliments will surely be shared with our team. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Makes me it was amazing the customer service was amazing everything was in close proximity in walking distance I love staying at this hotel the rooms are always clean and everyone is so friendly the area is even amazing
Business response:
Jamonica, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. We are delighted to hear you had an enjoyable stay and that our location was perfect for your needs. Also, we are pleased to know you found your suite comfortable and our staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,108 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.