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Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Won't be back The place was really run down. Felt more like a homeless shelter than a hotel. Over $200 a night and it's so run down. Definitly won't be back. Service subpar, the place is really subpar and the location of things around to walk to is terrible.
Business response:
Jason, thank you for the feedback. We are sorry for the disappointment you had with the overall condition of the property and regret the inconvenience it caused. Your concerns will be shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you will reconsider giving us the chance to make it up to you on your next visit. Sincerely, Hotel Management
Great Staff in an Average Hotel I feel badly that I can't recommend this hotel. The staff was very professional and efficient. Rusuan (Sp?), the desk clerk, deserves special recognition for his helpfulness.
Business response:
Raymond, thank you for sharing details about your stay at our hotel. We are glad you liked our courteous associates and that you had a pleasant stay. However, we apologize for the inconvenience caused to you, which kept you from having an excellent experience with us. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
We liked the large clean room, and proximity to the Bay Bridge.
Business response:
Thank you for the review of your stay at Extended Stay America. We are glad you loved our spacious rooms and convenient location close to Bay Bridge. Thank you again for recommending us, and we look forward to your next stay soon. Sincerely, Hotel Management
Room smelled like cigarettes and didn’t seem that clean
Business response:
Jennifer, thank you for being our guest. We are sorry your room had a smoke odor and regret the inconvenience caused. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell and also to thoroughly inspect the suite before assigning to our guests. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,108 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.