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Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk had major problems checking in. Good rates via Hotels.com...$153.00 prices went up to $246.00 for Monday same room. . I wanted to extend my stay but the price was prohibited. The place has been updated and looks good.
keep looking Very pricey room with no frills. Convenient location but, this hotel is bare bones from all angles. No gym, no pool, offered free breakfast but, only had so so coffee and low grade muffins. Never saw an ice machine, didn’t take cash, no pen & paper, 1 tiny soap bar &1 tiny shampoo. It came with a stripped clean kitchen which made zero sense. Drawers & cupboards with absolutely nothing in them. No silverware, no plates, no pots or pans, no nothing. Who travels with a kitchen set? Small beds & not much else I care... read more
Business response:
Thank you for your review of our hotel. We are disappointed to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more pleasant experience for every guest entering our doors. Thank you again for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Management
Property was great got checked in really fast but the room that we were in wasn’t very updated. The room had this odor and there was dirty towels that had hair on them.
Business response:
Israel, thank you for the specific feedback about your stay. We are sorry for the odor you experienced and that your room was not properly serviced. We have taken note of your concerns and will share it with our housekeeping team to ensure a better experience going forward. On a positive note, we are happy you liked our well-kept property and check-in services. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,109 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.