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Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Too expensive for what it is! Staff was OK. Location was OK. Too expensive for What's available though!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Average hotel for the traveler I thought there would be items like plates, glasses, utensils, coffee maker, & pans being it's got a kitchenette. I was wrong, there was nothing at all. Just empty cabinets & drawers. What's the point?
Business response:
Thank you so much for sharing your experience with us. I am also very sorry to hear that our front desk staff did not provide you with information about our dishware policy. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk at no additional cost. In response to your feedback, I will be coaching our staff to make sure all of our amenities are clearly explained during check-in. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Mr. Very enjoyable facilities and staff. Clean room and great location. I would certainly recommend this place to others.
Close to Shops Located close to supermarket and other shops. Room as neat, breakfast supplied was simple but was all we needed and staff were friendly and helpful.
Let us Smoke Love it! Was disappointed to hear that they might be going non-smoking. Home away from Home is hard to find if you smoke ... Leave it as a smoking hotel please.
Good hotel It was comfortable and clean. For a decent price it's not bad at all, there's even a kitchen. I love the area it's in.
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,108 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.