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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Good value for Bay Area hotel. Availability of a kitchen helped keep costs down.
Business response:
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the inconveniences you experienced. We are sorry for these issues, but are happy to read that you had a positive stay overall. I am so glad you enjoyed our friendly customer service as well as our fully equipped kitchens. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Close to the amtrak station. Clean modest hotel with helpful staff. Had to make a room change and they were very helpful.
Business response:
Thank you so much for posting a review of our property. I am so glad that you had a comfortable stay. I truly appreciate your comments regarding our friendly and accommodating customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Emeryville, Oakland near Strange location in a shopping center with Target, Office Max, etc. as neighbors. Convenient to Emery Go Round which is grand. Can take you right to BART station with access anywhere in area.
Central East Bay location, clean and comfy We needed a relatively inexpensive hotel that was close to everything in the East Bay so that we could access UC Berkeley or San Francisco without trouble. This hotel met that need and was less expensive than the dirty little hotels available by the university. It is in the middle of a giant shopping center, so it isn't necessarily a great place to walk around, but you can't beat the proximity to freeways and retail. We are familiar with this brand of hotel, so we expected it to mee... read more
Good place to stay in Emeryville What I like best about this hotel is the parking. There's PLENTY of it and it's free of charge. :) The room was in good condition and the bed was ok, but nothing noteworthy. The desk clerk was friendly and checked me in quickly. Overall, the experience was a good one and I'll probably stay here again.
Stay here only if you have no other option! Original room ordered had to be cancelled and upgraded due to a water leak. Originally had asked for two beds and got moved into a suite with one king bed and a sofa couch. Not the ideal "upgrade". Room had what looked like blood stained carpets, everything looked old and dirty, and the beds were not one bit comfortable.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Disappointed - Incorrect Room Type I had reserved online a non-smoking room (with 2 queen beds) which was noted on my email confirmation, but when I arrived with my family we were placed in a smoking room - the whole floor was for smokers. The receptionist stated "it came in as smoking".The only option she proposed was a 1 king bed non-smoking room. We needed 2 beds. It was not acceptable for 3 adults to sleep on one bed. The receptionist when we checked in was dull, spoke to fast - seemed to be in a hurry. The next morning... read more
Too expensive for what it is! Staff was OK. Location was OK. Too expensive for What's available though!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,093 reviews.
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.