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Extended Stay America - Oklahoma City - Airport
- Hotels
- Oklahoma City, OK
About this business
Extended Stay America Hotel Oklahoma City - Airport is located at 4820 W Reno Ave, Oklahoma City, OK. This business specializes in Hotels & Motels and Other Lodging.
Location details
4820 W Reno Ave, Oklahoma City, OK, 73127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice staff,clean room, except the toilet needed more attention.
Business response:
On behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We value your suggestions and hope we will continue to be your hotel of choice whenever you return to the city. Sincerely, Hotel Management
Jeepers Creepers When Me and my girlfriend walked into the hotel there was a guest being rude and disrespectful to the hotel agent on shift. She was cursing and yelling at her but the hotel agent kept her kool. Check in took too long even though we had a reservation. The manager and the agent on shift looked stressed out. There was creepy looking people in the lobby hanging out, the rug was dirty in the lobby, the room wasn't too bad but the bathroom had a half of roll of toilet paper in it no extra. The towels were dingy an... read more
Business response:
Thank you for staying with us and for sharing your review. We are sorry for the disappointment you had with the other guest of our property and regret the impudent behavior of one of our associates. We have reviewed your feedback with the appropriate individual, and steps are being taken to ensure such mistakes are not made in the future. Wed also apologize for the minor issues you had in your suite. Please reconsider and give us another chance to serve you both better in the future. Sincerely, Hotel Management
Pleasure as always
Business response:
Jessica, we appreciate your loyalty towards Extended Stay America and for making us your home away from home. We take great pride in providing our guests’ with the best service and facilities we possibly can, and it was highly appreciated by us to know these were the factors that made your visits a memorable one. Thank you so much for your kind words, and we look forward to seeing you again soon. Sincerely, Hotel Management
Very clean, comfortable bed. Some usual wear and tear. Overall pleasant. Will stay here again
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and liked your clean and comfortable accommodations. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
It was clean and comfortable. The staff was very friendly. I was here on business, expecting to stay only one day. I wish I had secured my room for 2 nights. My only qualm would be that the television was at bed level, if it were higher it would've been easier to see laying in bed.
Business response:
We are glad your business trip brought you to Extended Stay America. We enjoy offering a relaxing experience, and it pleased to know how much you enjoyed our well-kept rooms and friendly staff. We also appreciate your suggestions about the TV. Thank you for your review, and we hope you will choose us again the next time you are in our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oklahoma City - Airport
How is Extended Stay America - Oklahoma City - Airport rated?
Extended Stay America - Oklahoma City - Airport has a 4.3 star rating with 991 reviews.
When is Extended Stay America - Oklahoma City - Airport open?
Extended Stay America - Oklahoma City - Airport is open now. It will close tomorrow at 12:00 a.m.