Extended Stay America - Oklahoma City - Airport

Business response:

Sheila, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for your review. We are happy to know you liked our ideal location, but we are sorry for the noise issues you had and the inconvenience it caused. Our front desk is available to resolve issues, and we are sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another suite. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Gene, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you so much for staying with us and posting a review. I apologize, that your expectations were not met. If you could tell me more about your disappointments with our property, I could try to help. Thank you 

Business response:

Thank you for choosing Extended Stay America for your accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest, and we hope to welcome you back soon! Sincerely, Hotel Management