Extended Stay America - Oklahoma City - Airport

Business response:

Shane, we enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area. Sincerely, Hotel Management 

Business response:

Tracie, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time out of your day to leave us your feedback on our hotel. We are sorry for not living up to your expectations and also apologize for the noise issues you encountered due to the dog barking. In the future, if this happens please let our desk staff know as we do have a pet policy so our guests are not disturbed. We value your comments and hope to see you again soon on your next visit this way. Sincerely, Hotel Management 

Business response:

April, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Lamika, thank you for your generous rating of Extended Stay America. We are pleased you had an overall good stay, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Lamika, we appreciate your perfect rating and for your valuable comments. While we are glad your stay was great, we apologize that the refrigerator in your suite was not cleaned before your arrival. We have addressed this with our housekeeping team, and thank you for your patience. It would be our pleasure to serve you again. Sincerely, Hotel Management