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Extended Stay America Hotel Oklahoma City - Airport is located at 4820 W Reno Ave, Oklahoma City, OK. This business specializes in Hotels & Motels and Other Lodging.
4820 W Reno Ave, Oklahoma City, OK, 73127, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It's not terrible for the price. Not a good area and the room wasn't ready at check in. Place isn't well maintained.
Business response:
Thank you for staying at our hotel. We are sorry our location was not that appealing to you and regret your room was not ready upon arrival. We are reviewing this situation to see what went wrong so we can avoid this in the future. We hope we have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Awesome customer service They were really nice, loved it. 1 night.. but it was clean and comfy
Business response:
Jessica, thank you for the great review of your overnight stay! We are glad you loved our well-maintained property and friendly staff. We strive daily to please our guests, and your feedback tells us we are meeting those goals. The entire team at Extended Stay America hopes to see you the next time you are in the area. Sincerely, Hotel Management
Beware of Animals I don't mind dogs staying at the hotel - I mind barking dogs, large and small, with irresponsible owners. They have an obligation to all the other guests to keep their animals quiet. There were 10 -15 minute bark-athons with multiple animals both nights of my stay - 1st in the 11PM hour, the 2nd at 3AM. Desk said they didn't hear anything, which is ridiculous in a building that echos nearly every noise. Bad on the owners and bad on Ext Stay. Stayed here many times - this time sucked.
Business response:
Thank you for your review and for choosing our hotel. We certainly apologize for the noise issue you experienced due to the barking dogs, which led to your disappointing experience with us. We are especially concerned you did not feel our associates handled your situation professionally, and with the highest level of service, we are known for delivering. Your review has been shared with the appropriate team to ensure we are providing a great experience with us. We understand the frustration and truly hope you will offer us a... read more
It was great most of the staff where friendly and made are stay feel welcoming Hopefully we'll get to stay there again
Business response:
Della, thank you for staying at Extended Stay America. We are happy to read you were impressed with our courteous associates and that you had a nice time with us. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Extended Stay America - Oklahoma City - Airport has a 4.3 star rating with 1,003 reviews.
Extended Stay America - Oklahoma City - Airport is open now. It will close tomorrow at 12:00 a.m.