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Extended Stay America - Oklahoma City - Northwest
- Hotels
- Oklahoma City, OK
About this business
Location details
4811 Northwest Expy., Oklahoma City, OK, 73132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
staying there
I have nothing bad to say about my stay.
Clean
Business response:
Dear Gerronte, We’re glad to hear you appreciated the cleanliness during your stay. At Extended Stay America, we take pride in maintaining a welcoming environment for our guests. Your positive feedback encourages our team to continue delivering a comfortable and pleasant experience. Thank you for sharing your thoughts, and we look forward to welcoming you back for another enjoyable visit whenever your travels bring you to the area. Sincerely, HotelManagement
I was very disappointed this trip. Was told I would receive a 30% discount due the toilet issue. Then the lady proceeds to tell me these were 90 dollar rooms. No they are not, not even online. Just a little disappointed. There needs to be more customer service like the gentalmen I delt with the night before. I only came back because of him.
Business response:
Dear Theresa, Thank you for taking the time to share your feedback. We sincerely regret that your recent experience did not meet expectations and understand your frustration regarding the reservation and discount matter. Guest satisfaction is very important to us, and your comments help us identify areas where improvements are needed. We will share your concerns with our team. It is encouraging to hear that one team member positively impacted your stay, and we will recognize this feedback with them. We hope to have the oppor... read more
I was extremely tired and just needed to rest. Tee was so kind and helpful. I will definitely be back. Excellent place! Servise was well above average!
Just a one night stay it was comfortable and very relaxing.
Business response:
Dear Eric, Thank you for sharing your experience. We’re delighted that your stay was comfortable and relaxing. It’s always rewarding to know that our guests can unwind and enjoy their time with us. We would be happy to welcome you back to Extended Stay America. Sincerely, Hotel Management
bad roaches
Business response:
Dear Guest, Thank you for taking the time to share your concerns. On behalf of our entire team, please accept our apologies for providing you with anything less than a pleasant experience. Please be assured our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared with our team to ensure we are handling issues of this nature with care and empathy. We hope to have another opportunity to show you the outstanding visit you deserve on your next vi... read more
Frequently asked questions about Extended Stay America - Oklahoma City - Northwest
How is Extended Stay America - Oklahoma City - Northwest rated?
Extended Stay America - Oklahoma City - Northwest has a 3.2 star rating with 1,177 reviews.
When is Extended Stay America - Oklahoma City - Northwest open?
Extended Stay America - Oklahoma City - Northwest is open now. It will close tomorrow at 12:00 a.m.