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Extended Stay America - Oklahoma City - Northwest
- Hotels
- Oklahoma City, OK
About this business
Location details
4811 Northwest Expy., Oklahoma City, OK, 73132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean
Business response:
Dear Gerronte, We’re glad to hear you appreciated the cleanliness during your stay. At Extended Stay America, we take pride in maintaining a welcoming environment for our guests. Your positive feedback encourages our team to continue delivering a comfortable and pleasant experience. Thank you for sharing your thoughts, and we look forward to welcoming you back for another enjoyable visit whenever your travels bring you to the area. Sincerely, HotelManagement
I was very disappointed this trip. Was told I would receive a 30% discount due the toilet issue. Then the lady proceeds to tell me these were 90 dollar rooms. No they are not, not even online. Just a little disappointed. There needs to be more customer service like the gentalmen I delt with the night before. I only came back because of him.
Business response:
Dear Theresa, Thank you for taking the time to share your feedback. We sincerely regret that your recent experience did not meet expectations and understand your frustration regarding the reservation and discount matter. Guest satisfaction is very important to us, and your comments help us identify areas where improvements are needed. We will share your concerns with our team. It is encouraging to hear that one team member positively impacted your stay, and we will recognize this feedback with them. We hope to have the oppor... read more
I was extremely tired and just needed to rest. Tee was so kind and helpful. I will definitely be back. Excellent place! Servise was well above average!
Just a one night stay it was comfortable and very relaxing.
Business response:
Dear Eric, Thank you for sharing your experience. We’re delighted that your stay was comfortable and relaxing. It’s always rewarding to know that our guests can unwind and enjoy their time with us. We would be happy to welcome you back to Extended Stay America. Sincerely, Hotel Management
It was adequate for the night while I was traveling alone.
Business response:
Dear Franklin, Thank you for your feedback. We’re glad we could provide a suitable place for your stay during your travels. We strive to provide a serene environment where guests can feel at ease. Thank you for choosing us. We hope to offer an even more enjoyable experience should your travels bring you through the area again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oklahoma City - Northwest
How is Extended Stay America - Oklahoma City - Northwest rated?
Extended Stay America - Oklahoma City - Northwest has a 3.2 star rating with 1,146 reviews.
When is Extended Stay America - Oklahoma City - Northwest open?
Extended Stay America - Oklahoma City - Northwest is open now. It will close tomorrow at 12:00 a.m.