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Extended Stay America - Oklahoma City - Northwest
- Hotels
- Oklahoma City, OK
About this business
Location details
4811 Northwest Expy., Oklahoma City, OK, 73132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good experience overall Clean, quick check-in, quick check-out, (mostly) quiet, and the free coffee was decent. Couldn’t really ask for more from the hotel. There’s not much nearby that’s walkable or interesting, but that’s fine. I just needed a clean, comfortable place to sleep for the night and that’s what I got.
Business response:
Christopher, thank you for choosing Extended Stay America for your needs. We are thrilled to know you liked your check-in experience and that you had a great stay at our well-maintained property. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Lucky me it was only one night. 1. They advertise free breakfast which consist of packaged oatmeal, energy bars and coffee. 2. Other quest had noisy arguments. 3. Loud music spilling into the hallway from a quest room. 4. No amenities for extended stay. No cups ,forks, plates etc.
Business response:
Pamela, thanks for choosing our hotel for your overnight stay. We are sorry for the noise issue and that you were unhappy with our breakfast offerings. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation future visit to our city. Please know our brand standards require us to keep the kitchenware at the front desk to ensure cleanliness. We hope you will return as we would love to provide you with a better experience and a good night's rest! Sinc... read more
I liked that there was a kitchen which we didn't need this time, but maybe another time. I also liked that the room was big enough for our family of 6. However, the sofa sleeper was dirty with cracker crumbs and not made up. I had to ask for the sheets and enough towels and washcloths. One "new" pillow case was very stained. The bathroom and kitchen floors were very sticky to walk on. The amenities said "continental breakfast" which I found out consisted of granola bars and coffee or tea. I expected a continental breakfast w... read more
Business response:
Thank you for choosing us. We are sorry for the cleanliness issue you experienced and that you were unhappy with our grab-and-go breakfast choices. Please know we have shared your feedback with the respective teams to be more diligent going ahead. We appreciate your feedback and hope we have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Fernando, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
I switched from the other one and this one was awesome in everyway but the hot water did not stay hot like at the other one but my daughter's enjoyed everything
Business response:
Ali, we appreciate you taking the time to share your review online. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for an excellent stay. Your review is appreciated, and we hope you and your daughters will come back to Extended Stay America again soon. Sincerely, Hotel Management
There was an issue caused by a previous guest, but management resolved it promptly.
Business response:
Ivory, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and that our staff was able to resolve the issue to your satisfaction. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
I found the stay comfortable, quiet and clean. I would gladly stay there again.
Business response:
Thank you for the excellent review of Extended Stay America. We're delighted to know you had a relaxing time with us and that you loved our well-maintained hotel. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oklahoma City - Northwest
How is Extended Stay America - Oklahoma City - Northwest rated?
Extended Stay America - Oklahoma City - Northwest has a 4.2 star rating with 647 reviews.
When is Extended Stay America - Oklahoma City - Northwest open?
Extended Stay America - Oklahoma City - Northwest is open now. It will close tomorrow at 12:00 a.m.